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Samantha Ballard

 

E-mail: skangelsshop@gmail.com

Phone: 321-331-2259

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Education

  • Graduate, Boone High School.........................................................................................................................2015 - 2019

    • Achieved Varsity Letter in Weightlifting for Two Consecutive Years, Demonstrating Consistent

  • Excellence. SCUBA Lifesaving & Accident Management (SLAM)......................................................................2018

  • AAUS Scientific Diver Training....................................................................................................................................2018

  • Benthic Survey Training..................................................................................................................................................2018

  • Basic Open Water Scuba Diver Certification............................................................................................................2017

  • Nitrox Diver Certification..............................................................................................................................................2018

  • Diving First Aid for Professional Divers....................................................................................................................2023

  • Advance Open Water Diver Certification.................................................................................................................2023

Work

Floral Marketing International Group/ Season Design Group......November 2022 - December 2023

      Office Coordinator

  • Coordinate daily floral orders, ensuring timely delivery and meeting customer specifications.

  • Maintain a stocked and organized workstation for floral designers.

  • Ensure transparent communication with CEO, Operations, and Regional Managers.

  • Track production and sales, maintaining a constant overview throughout the day.

  • Provide professional customer support by answering phone calls.

  • Manage fresh and hard goods inventory, ensuring cleanliness.

  • Design, adjust, and fix basic floral arrangements.

  • Act as a stand-in Delivery Driver during staffing shortages.

  • Process incoming orders via phone and email.

  • Complete end-of-day paperwork for accounting and other stakeholders.

  • Build product lists to ensure customer satisfaction.

Petco................................................................................................................................June 2022 – January 2023

       General Pet Specialist

  • Responsible for the maintenance and inventory across the entire Pet Care Center.

  • Ensure merchandise is properly stocked, priced, and displayed to create a great presentation for our guests.

  • Process register transactions in a way that creates a great experience for each guest.

  • Be proficient within our selling model and support guest interactions as needed.

  • Have a strong interest in animal welfare and support animal care procedures to maintain pet health.

  • Complete and apply training programs to maintain a high level of expertise of their role.

  • Promote a positive culture of teamwork, inclusion, and collaboration.

  • Adhere to established operational guidelines, policies, and procedures.

  • Complete other duties and special projects as assigned.

  • Evaluate guest inquiries and refers to the Leader on Duty as needed.

Office Depot.........................................................................................................................April 2019 - July 2021

       Sales Associate/ Logistics Associate/ Copy and Print Associate    January 2022 - November 2022

Sales Associate:

  • Developed comprehensive knowledge across various store departments.

  • Assisted customers, ensuring their needs were met and addressing POS system issues.

  • Maintained cleanliness, restocked Impulse Isles, and facilitated merchandise loading.

  • Assembled office chairs as part of customer service.

  • Ensured overall store and bathroom cleanliness.

Logistics Associate:

  • Managed incoming pick-up and delivery orders, restocked shelves, and assisted customers with large items.

  • Maintained accurate inventory by overseeing backstock and assisting with truck receiving.

  • Contributed to Yearly/Quarterly inventory processes.

Copy and Print Associate:

  • Aided customers with print requests and designed materials (business cards, letterheads, posters, yard signs).

  • Completed daily production paperwork, maintained printer functionality, and addressed basic diagnostics.

  • Ensured efficient customer flow, timely completion of large jobs, and safe operation of equipment.

  • Offered services such as large format printing, business card printing, laminating, and book binding.

  • Trained new employees and managed print inventory, ordering supplies as needed.

Clearwater Marine Aquarium..............................................................................July 2021 - December 2021

       Gift Shop Associate

  • Maintain stock inventory for efficient operations.

  • Assist in warehouse tasks as needed.

  • Sell exhibit-specific experiences and merchandise.

  • Aid guests, addressing inquiries, and guiding them through the campus.

  • Uphold the magic of the campus while adhering to policies.

  • Monitor POS cash transactions.

Jason's Deli...................................................................................................................October 2018 - April 2019

       Order Taker

  • Stock all PPN and Bakery Goods with precision and attention to detail.

  • Ensure impeccable cleanliness in bathrooms and dining areas.

  • Proficiently operate and maintain the register and POS system.

  • Handle order acceptance via phone and in-person, providing exceptional customer service.

  • Assist in order pick-up and efficiently pack orders for timely delivery.

Volunteer Engagements

Scubanauts International - Volunteer in Marine Science and Conservation.......................2017 - 2019

  • Contributed significantly to a marine science educational program.

  • Represented at Capitol Hill Oceans Week (CHOW), presenting innovative ideas to U.S. Senators and Congress members.

  • Actively participated in the Combat Wounded Veterans Challenge (CWVC), providing support and engagement with U.S. Veterans recovering from ailments resulting from foreign wars, including PTSD and loss of limbs.

  • Played a crucial role in coral restoration efforts with MOTE Marine Laboratory in Summerland Key, FL, collaborating with SNI to contribute to the preservation of endangered coral species.

 

Freedom Ride Inc...................................................................................................................................2017 - 2018

  • Ensured rider safety by side-walking horses during therapy sessions.

  • Provided comprehensive horse care, including feeding, grooming, and health monitoring.

  • Maintained grounds and stall cleanliness to uphold a safe and hygienic environment.

  • Contributed to the organization of special events, ensuring smooth execution.

  • Developed a foundational understanding of Hippotherapy, encompassing equestrian therapy, equine therapy, and equine-assisted therapy principles.

Operations Management, Sales (Retail and Waiting Tables), Communication, Graphic Design (Adobe InDesign, Photoshop, Lightroom, Canva), Wide Format Printing, Bookbinding, Microsoft Office (Word, PowerPoint), Point of Sale (POS) Systems, Retail Operations, Printer Diagnostics, Customer Service, Basic Logistic Knowledge

Skills

Interest & Activities

  • Marine Biology: Passionate about marine ecosystems, species conservation, and maintaining aquatic biodiversity.

  • Conservation: Committed to environmental sustainability and active participation in conservation efforts.

  • Photography: Adept at capturing and documenting moments, demonstrating an eye for detail and creativity.

  • Astronomy: Enthusiastic about celestial phenomena, stargazing, and expanding knowledge of the cosmos.

  • Gardening: Cultivate an appreciation for nurturing plant life, promoting environmental awareness and sustainability

  • Graphic Design: Proficient in translating ideas into visually appealing designs, with a keen understanding of color theory, typography, and layout.

  • Web Design: Skilled in crafting user-friendly and aesthetically pleasing websites, combining creativity with a strong understanding of user experience principles.

  • Digital Art: Expressive and imaginative in creating digital artworks, utilizing various digital tools and techniques. Passionate about exploring the intersection of technology and artistic expression, producing visually captivating and thought-provoking pieces.

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